Store information
Store terms
These terms explain how product confirmation, payment and delivery work when you place an order.
Live price and availability
Prices and stock are checked when you request a quote. The checkout total includes both the selected goods and the Send247 delivery fee.
Payment
The customer pays the displayed total for the goods and delivery. We do not show a separate delivery-status flow in this storefront.
Delivery promise
The two-hour promise is an estimate from confirmation and depends on retailer readiness, traffic, courier availability, access and accurate customer details. We will communicate material delays.
Customer responsibilities
You must provide an accurate address, reachable phone number and safe delivery instructions. Additional costs caused by incorrect information or repeated delivery attempts may be charged where reasonable.
Cancellations
Contact support immediately if you need to cancel. Cancellation may not be possible after a courier has collected the product.
Need help? Email [email protected].
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